1. 1. Search and find 8 of excellece in your self that make you fell proud and confident
- Cute
- Friendly
- Helpful
- Childish
- Thin
- Good-humored
- Ambitious
- Uyielding
2. 2. Why customers had left your restaurant or hotel?
- Bad service
- No impression
- Not hygiene
- Doesn’t match the taste
- Not interesting
- The service that takes a long time
- Less of facilities
- The unprofessional staff
- Bad management
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